Datamation: Customer Relationship Marketing and Loyalty

Datamation is one of the prominent names as largest Asian Loyalty and CRM Agency. It is certified under ISO (9008:2001) standard. It is well known for high quality standards, integrity and professionalism.

We have 25 years of experience in serving famous European and North American brands and we provide top-notch services in various fields to other nations as well.

What is included under our Customer Relationship Marketing and Loyalty?

• We have analytical center of excellence for well-calibrated and well-informed modern business decisions.
• We have complete authority on ICTS for full back-end data management and online digital media solution towards –
• Implementation of CRM Programs
• Designing and developing Customer Loyalty Program
• Lead Generation and Customer Contact via tele-calling, direct contact and social media
• Development of Customization of CRM Software

What is the role of our Loyalty and CRM KPI and Impact Metrics?

• It ensures footfalls into the Stores and Outlets
• It creates awareness
• It ensures lifecycle of brand loyalty from customer
• It guarantees bonding with the prospect
• It transforms Prospect into customer
• It drives retention for the store and the brand

What does Loyalty and CRM KPI and Impact Metrics results in?

• Minimum 10-15% conversion from prospect to customer
• Overall targeted membership of Brand Loyalty Program in 1^st year – 10,500 customers
• Foot fall – increase in stores by 25%
• 505 retention of customer for cross-sales and other offers

Who are our esteemed partners?

Our esteemed partners are very well known names like –

• ICICI Prudential Insurance
• Lufthansa
• SAS
• KLM
• Shell
• British Airways
• American Express
• Standard Chartered Bank
• HSBC
• ANZ Grindlays Bank
• Max Life Insurance
• Bank America
• Master Card
• GE Capital
• Nestle
• Club Med
• Fedex
• Tourism Authority of Thailand
• Hewlett Packard
• VW Ware
• Microsoft
• Malaysian Tourism Authority
• MMI Fairs China
• Samsung
• Singapore Tourism Board
• Sony
• Monsanto
• Suzuki
• South China Morning Post
• Wall Street Journal Asia
• Time-Warner Group
• India today and so on and so forth…